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Book Review : Delivering Happiness by Tony Hsieh

I read with the belief that these books are changing me and shaping me, my subconscious slowly, one day at a time and that just by being on this journey, I am making a conscious effort to be a better version of myself. And here I am serving you a piece of this cake that I devoured to share my understanding of this book with as well as encourage you to live these great lives through these books ! 

As promised I will review the book by answering these 4 questions.

What is the book about as a whole ?

The book takes you on a journey to explore the life and adventures of Tony Hsieh, who is the founder of Zappos. It is a light and enjoyable read with a friendly, conversation like tone and you can almost imagine yourself sitting in Zappos' lobby chatting with Tony yourself.

What is being said in detail and how ?

The story line follows a chronological timeline starting from Tony's upbringing, his formative years, the early signs of entrepreneurship and the relentless drive to make more money. In the process of discovering his businesses, he discovers his own passion in creating memorable experience for people and ends up creating a culture called "Zappos".

Zappos is a story of how culture is created and driven and how it becomes a way of life. Tony shares several anecdotes of culture driving the decisions and the strategy of the organization. The example of shifting the company from California to Vegas only to drive a customer driven culture is unprecedented in the Industry and does pay off in the long term.

The books talks about his own personal sacrifices, mistakes like Link Exchange and the journey to self discovery. There are great details on the Zappos' values and what that means to the employees.

Did the book raise or answer any pertinent questions ?

1. Every successful company has some values and those values drive its strategy, culture and future!

2. One of the underlying themes was what is happiness and how to build sustainable happiness ?

How did the book affect me ?

I identified with many truths in the book and here are some of my favorite quotes

1. It seemed kind of silly to sell a company I was excited about in order to start another company to be excited about !

2. You are in your best negotiation position if you don't care what the outcomes is and are not afraid to walk away.

3.In life, in poker or in business, its easy to get caught up in what your are doing currently and it makes it easy to forget that you always have the option to change tables !

Overall a light and rich read, full of anecdotes and the most interesting tweets !


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